Introduction
The council has a statutory responsibility to provide adaptations services which it currently delivers from three Directorates: Children and Young People, Adult Social Care and Environment and Neighbourhoods. It is essential that a joint approach to delivery is achieved across these Directorates, where customer experience is the prime focus, irrespective of the particular delivery arm of the council.
This strategy describes the strategic vision and actions to enable an improved housing adaptations service to be delivered for all people living in Leeds to enable them to live with independence and safety. It supports the key strategic priority of promoting independent living contained within the Leeds Housing Strategy and priorities within other strategies, including the Leeds Disabled People’s Housing Strategy.
This strategy will
- Deliver a high quality service to respond to the adaptation needs of people in Leeds in a fair equitable and timely way within the available resources.
- Ensure all agencies with responsibility for adaptations are working in a co-ordinated and transparent way, reducing duplication, achieving value for money, and sharing and managing financial and other risks.
- Engage people who can benefit from adaptations as equal partners, promoting self management and personalisation, in making decisions about cost effective ways to achieve independence and inclusion.