The Performance Management Cycle
Effective performance management requires organisations to systematically and practically implement the following steps:
- Plan – this is about understanding current performance and identifying what needs to be improved. Priorities can then be determined, resources allocated, targets set and actions planned.
- Do – ensuring the proper systems and processes are in place, managing risk, communicating and implementing plans.
- Review – measure and monitor progress and report performance at the appropriate levels involving service users and stakeholders.
- Revise – using the lessons learned and performance information to make informed decisions about what needs to change.
In line with this performance management cycle the council and it's partners performance manages their progress against the priorities laid out in the City Priority Plan 2011-15 and Council Business Plan 2011-15. Each priority within the City Priority Plan and the Cross Council Priorities contained within the Council Business Plan are managed using Outcomes Based Accountability (OBA) methodology through the production of a quarterly performance report which details the latest position against achieving the priority.
In addition the directorate priorities within the Council Business Plan are managed through the production, on a quarterly basis, of Directorate Scorecards for each directorate. These include information on the directorate priorities and performance measures as well as the directorates contribution to the Cross Council Priorities. They are a flexible tool that also includes the opportunity to raise any other performance issues in areas of work not covered by the Directorate Priorities.
The most recent versions of the performance reports and the Directorate Scorecards can be downloaded on the right of this page. Previous Quarters information can be viewed by following the link on the left of this page to archived performance information.
If you would like more information on performance management please download the Performance Management Framework using the link on the right of this page or alternatively contact the Corporate Policy and Performance Team on 0113 22 43462 or use the email link on the right.