Opened on Monday 18 October 2010 The Reginald Centre is transforming access to services by providing a range of health and council services for local people in modern facilities all under one roof.
Where to find us
The Reginald Centre
263 Chapeltown Road
Leeds
LS7 3EX
Opening times:
Customer services one stop
Monday to Friday 8.30am - 5pm
Saturday 11am - 1pm (appointment only)
Library opening times (0113 336 7683)
Monday 11am - 6pm
Tuesday 12pm - 7pm
Wednesday 11am - 6pm
Thursday Closed
Friday 11am - 6pm
Saturday 11am - 1pm
Sunday Closed
There is also a book drop off point for when the library is closed.
You can return your library books to any Leeds library. For more information visit www.leeds.gov.uk/libraries
24 hour library book renewal line: 0845 120 7271
Our facilities:
A customer services team is available to assist with the following
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Benefits - information about housing benefit, council tax benefit, free school meals and school clothing vouchers. We also have welfare rights advisors who can help you claim any Government benefits and check you are receiving everything you are entitled to. You may also contact Leeds Benefits Service and Council Tax on 0113 222 4404 and book appointments.
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Council tax - bills, discounts, business rates and how to pay.
You can make a 30 minute appointment with us to talk about benefits and council tax. If you find it difficult to visit us during the week we will be pleased to offer you a 30 minute appointment on a Saturday morning. Appointments can be booked in person or by telephoning our contact centre on 0113 222 4404.
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Housing - enquiries about repairs, rent accounts, applying for a council house, neighbour problems or any housing enquiries. If we can't help you we'll put you in touch with someone who can.
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Hate Incident Reporting Centre - a hate incident is any incident that the victim or any other person believes has been motivated by hatred of race, disability, religion or sexual orientation. You can report hate incidents at a one stop centre rather than a police station. We work with West Yorkshire Police, Leeds Racial Harassment Project and Yorkshire MESMAC (sexual health project).
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Registrars Services hold surgeries at the centre on Wednesdays and Fridays. Appointments can be booked in person or by telephoning our contact centre on 0113 222 4408
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Leeds City Credit Union information point - information about Leeds City Credit Union products and services and help to complete application forms. Open on Mondays from 2pm-6pm and Tuesdays from 1.30pm - 4.45pm. There are no cash transactions and no appointments needed.
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Self-Service facilities - are now available for you to access some services online or via out free phone hotlines.
Chapeltown library has moved to the Reginald Centre, providing
- A wide range of books - including talking and books in other languages
- New computers with free internet access
- Free IT learning sessions available
- Self-service machines
- Events and activities throughout the year
- New weekly storytime
- 24 hour library book renewal line 0845 120 727
ENE Area Management
We help residents across the whole of the East North East area of Leeds by providing a range of services including grants to local organisations, management of community centres and greater involvement of residents in how decisions are made.
Tel : 0113 336 7644
e-mail : ENE.AreaManagement@leeds.gov.uk
East North East Environmental Action Team
If you live or work in East or North East Leeds and have problems with noise, drainage, refuse or other environmental issues we may be able to help you. You can either contact us on 0113 2224406 or call in to the centre and speak to one of the customer service team.
Our partners at the centre
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Jobshop - if you are looking for advice on jobs or training opportunities why not visit the Jobshop. We offer information, advice and guidance, help with preparing or updating a curriculum vitae (CV), support with completing application forms, help with interview skills, internet access for jobsearch and information on local job vacancies. No appointments are required and the jobshop is open Monday - Friday from 9.00am - 4.00pm and can be contacted on 0113 336 7649.
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Welfare Rights - advice surgeries are available for those who require information, advice or assistance to claim welfare benefits. These are available by appointment only. Appointments can be booked by calling into any one stop centre or by calling the welfare rights unit on 0113 3760452
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NHS - a number of NHS services will be available at the centre (see below)
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Westfield Medical Practice have moved from their old premises along Chapeltown Road to the new centre. As well as offering traditional GP services they also offer a more specialist young people’s drop in facility. Westfield Medical Practice Reception are open Mondays, Wednesdays and Fridays from 8am – 6pm, Tuesdays and Thursdays from 8am – 6.30pm and from 10am – 11.15am on Saturdays (1st Saturday of the month only).
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Baby drop in clinic - Tuesday 9.30am -11am. Please ask at the Westfield Medical Reception for the surgery opening hours or contact them on 0113 8434488 or email westfield@nhs.net
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Lloyds Pharmacy is on site to support the practice and other medical services. The pharmacy can be called on 0113 262 1680 and is open Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm.
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Community Dental Services is a flagship service that provides dental treatment for vulnerable groups within Leeds. You can only access this service if you have been referred by a healthcare professional. If you would like to register with an NHS dentist please call the Leeds Dental Advice Line on 0800 2985787 or search for a dentist on the NHS site
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Primary Care Trust Mental Health Team provides assessment and short-term treatment and support for people aged 17 upwards who are registered with a GP in Leeds. Tel 0113 8434391 (East team) 0113 8434424 (North East Team)
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Contraception and Sexual Health (CaSH) service provides effective, accessible and non-discriminatory contraceptive and sexual health services. This drop-in service , on the 1st floor, only operates on Tuesdays from 11.30am – 6.30pm. For more info contact 0113 305 7884
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Leeds Housing Options - hold surgeries every Wednesdays by appointment. Appointments can be made by calling in at the centre or ringing 0113 222 4412.
Other health services are now available
- Community Diabetes Service - please ask at The Reginald Centre
- Health Visitors – Chapeltown Team 0113 8434373
- Health Visitors – Meanwood/Chapel Allerton 0113 8434362
- School Nursing Service 0113 8434407
- Community Midwives - please ask at The Reginald Centre
- Health Access Team 0113 305 7884
- Sickle Cell and Thalassemia 0113 8434351
- Speech and Language Therapy 0113 8434314
- Stammering Support Centre 0113 8434331
- Tuberculosis (TB) 0113 8434344
- Language liaison - 0113 8434352 and 0113 8434353
There is no addiction service or needle exchange