Social care emergency duty team
For social care emergencies out of office hours please contact the Social Care Emergency duty team on 0113 240 9536.
We help carers, older people, children and young people, people with mental health problems and people with learning or physical disabilities, should a social work crisis occur outside office hours.
Please only contact this service in a genuine emergency and if your needs cannot wait until normal office hours.
Emergency housing repairs for council tenants
Emergency repairs to council housing can be reported by telephoning the appropriate repair number shown below for your area:
Please note this service is for genuine emergencies only. You will be charged for the service if your situation is not a real emergency or if the problem has been caused by your neglect or vandalism. Examples of emergencies are:
- dangerous electrical faults
- major plumbing faults;
- securing property after burglary;
- gas central heating faults; and
- blocked drains (where there is a risk to health and safety).
East North East Homes Leeds 0800 915 1600
West North West Homes Leeds 0800 915 1113
Aire Valley Homes Leeds 0800 915 6660
Fax 0113 245 7890
You can contact the out of hours team by email to report an emergency repair. Please include full address details along with a full description of the emergency.
We will respond to your email within one hour of its receipt.
Emergency repairs for
non-
council buildings and highways
Emergency repairs can be reported for non-council buildings, dangerous structures and dangerous highways (including street lights or signs) outside of normal hours on 0113 376 0499, or by fax on 0113 245 7890. Please note this number is for emergency situations only.
Noise nuisance
outside office hours
If you are disturbed by noise nuisance in the evening, at night or at weekends and you aren't able to resolve the problem informally by talking to the people responsible, you can report the noise to us on 0113 240 7361. We aim to respond to complaints within an hour. We assess the level of noise nuisance and will take appropriate action to reduce it.