We offer a free, confidential and impartial welfare rights service via the telephone, advice surgeries or home visits. We provide
- information and advice on a whole range of welfare benefits and appropriate services and schemes
- benefit checks and calculations to assess the correct level of benefit entitlements
- advice on winter fuel payments and keeping warm in winter
- help to fill in forms
- advice and support with appeals
- talks and displays.
We hold advice surgeries at our One Stop Centres around the city. You can download details of times and locations as part of the Welfare Rights leaflet which is available from this page. You will need to make an appointment for these surgeries - call in at your local One Stop Centre, contact us on 0113 376 0452, or email us from the link on this page.
You can also get information about individual benefits and tax credits from the Department of Work and Pensions (DWP) or HM Revenue and Customs using the weblinks on this page.
For information on savings accounts and low cost loans use the link for Leeds City Credit Union.
Let us know what you think
Leeds City Council is committed to giving you the best possible service at all times, but sometimes we do make mistakes. If this happens, we want you to contact us and let us know.
Use the link on this page to visit the Compliments and Complaints page for further information.
You can also leave feedback about the service you have received from the welfare rights unit by downloading the feedback questionnaire listed below. This form can be returned freepost to Leeds City Council, FREEPOST NAT 19786, 116 York Road, Leeds, LS9 7YY or by taking it to your nearest One Stop Centre.